Our Work

A New home for Coeliac UK Members.

We worked with Coeliac UK to combine a previously multi-product offering into a singular, expansive application for their users both new and existing.

Coeliac UK

Client

Food & Drink

Sector

Mobile App

Product

2024

Year

Coeliac UK app screens

IDENTIFYING THE PROBLEM

Struggling to know where.

Coeliac UK has helped people with coeliac disease and other gluten-related illnesses live happier, healthier lives for more than 50 years. It pushes for better gluten-free food in more places, gives its community unbiased, reliable guidance and assistance, and funds research into managing the effects of gluten and finding the causes of coeliac disease.


Coeliac UK came to Arch to replace its two apps, each with its own functions, with one app. The new app also had to launch on a strict timeline so the old apps could be retired. Coeliac UK knew what it wanted to achieve and which functions were core to that.


Coeliac UK App icons
Two friends eating pastries
Coeliac UK app on iphones
Coeliac app on iphone
Search icon coeliac uk
Coeliac UK Barcode icon
65,000 Members
LeadingUK Charity
130,000 venuesSuccessful connections made already
CRAFTING THE SOLUTION

A multi-app offering now in one.

To meet the deadline, we agreed the essential features with Coeliac UK in discovery. The app uses APIs to bring the previous apps together, with barcode scanning for packaged food via FoodMaestro. A geolocation API shows nearby gluten-free-friendly restaurants, with filters and profiles. The app is also a central hub with rich media, service links and premium user accounts. Development follows a phased release, with more features launching in 2023.

Coeliac UK app map screenCoeliac UK app showing milkCoeliac UK App filtersCoeliac UK App Scan ShoppingCoeliac UK app map screenCoeliac Uk App DescriptionCoeliac UK Screen

On the Back End

Coeliac UK.

The app is built in Flutter, which runs on Android and iOS from a single codebase. The Laravel backend handles multiple API calls at once. We use a suite of in house developed tools to keep code quality high. The Coeliac UK app connects to their membership management CRM.


Coeliac UK

From the Designers.

The new app puts all the information users need in one place. Earlier versions sent people to an external sign-up, so we built sign-up into the app to simplify subscriptions and onboarding. We used Coeliac UK's brand identity and clear calls to action so users can find relevant content quickly.


For accessibility, we followed WCAG 2.1, reviewing font sizes, colour contrast, layout and navigation. The layout is balanced with a logical visual hierarchy, and we considered sitemaps and user flows to improve usability.


Coeliac UK

App Features.

  • Onboarding & signup + membership verification integration 
  • API connection to FoodMaestro and NetXtra, pulling a multitude of products and venues. 
  • Real time location services
  • Elastic Search
  • Barcode scanning via the device’s camera functionality.
  • Membership management 
  • Web-based backend to app management 
  • Profile and preference customisation.
  • Advertisement input for management via the CMS.
A picture of the arch office with developers working

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